Next
Calgary custom website design service

Trendy Woodcraft Warranty

Trendy Woodcraft. Wood Furniture 3 – Year conditional product Warrant

Trendy Woodcraft stands behind the quality of its workmanship and manufacturing. Our furniture undergoes rigorous quality control inspection before leaving the factory and as such, we aim to deliver the perfect product every time. Our craftsmen are meticulous in every aspect of crafting your fine furniture, from hand-selecting the wood, to designing the joinery, to applying enviro-safe, low-maintenance, durable finish. Should your wood furniture fail at any time during the warranty period because of workmanship or a failure of the wood materials, we will either repair or replace it at our discretion.

Trendy Furniture Company warrants all of its furniture to be free from defects in material and workmanship under normal use for a period of three (3) years from the date of the initial shipment to a customer. Warranty claim must be accompanied with the proof of purchase, brief description of the damage and pictures. This limited warranty applies exclusively to the benefit of the original purchaser of the product under conditions of normal residential usage only and will terminate in the event of resale or commercial use. Any modifications to the product, also voids the warranty.

We offer this guarantee knowing that proper care will ensure long time of use from your wood furniture. Furniture items that are neglected or not cared for as per our guidelines, do not qualify for our 3-Year guarantee. Likewise, any damage resulting from: 1. Improper moving technique, 2. Unauthorized repairs, 3. Normal wear and tear, 4. Negligence, 5. Abuse or misuse, 6. Inadequate or improper maintenance cleaning or care, 7. Exposure to sunlight, 8. Exposure to chemicals and/or other liquids, 9. Accidents, any use for which the product was not designed, 10. Commercial usage including: rental, business, institutional or any other non-residential use or transportation or delivery.

Trendy Woodcraft may examine the product and will decide, at its sole discretion, if it is covered under this limited warranty. If considered covered, the Company will either repair the defective product or provide an appropriate replacement. If the Company decides to replace a product it no longer sells, the Company will provide an appropriate replacement of equal or lesser value. It is the Company that determines, at its sole discretion, whether the product should be repaired or replaced and what constitutes an appropriate replacement. Any product repaired or replaced will itself be warranted only for the remainder of the warranty period of the original product.

Natural Wood Materials

Warranty DO NOT cover, these natural changes in the wood that will occur as it ages:

Even after our wood is harvested and crafted into beautiful furniture, it continues to be a living and breathing material that responds to its environment just like a tree would in the forest. It expands and contracts with changes in humidity, and also changes color over time as it’s exposed to air and sunlight. Maintaining consistent humidity levels within your home will minimize seasonal expansion and contraction of solid wood furniture.

The color of the wood grain can vary from pale to dark and its random patterns are solely natural. These patterns provide depth and elegance to your furniture while showcasing the exceptional and natural characteristics of the wood color. The color of wood also changes with age. This natural aging process will only enhance the beauty of your furniture. Please follow these instructions as per indicated in our furniture care page.

Clean frequently

Regular dusting is one of the best ways to take care of your Trendy Bedroom Furniture. Airborne particles can build a filmy layer that will scratch the surfaces. Always use soft cloth to avoid damage. If needed, sticky spots can be cleaned just with a slightly damp cloth. Ensure that surfaces are left dry. DO NOT use any furniture polishes or all- purpose cleaners as they contain chemicals and will dull and damage the finish. Avoid contact with sharp objects (including writing without a desk pad). Use plastic place-mats or rubber foot protectors under items such as radios, computers, telephones, and accessories

Follow these simple tips to extend the life of your furniture:

  • Immediately clean any surface spills off your furniture.

  • Clean your furniture regularly with a soft, lightly damp cloth. Ensure the surfaces are left dry

  • Avoid dragging your furniture when moving it.

  • Do not place your furniture near radiators, heat vents, direct sunlight or wood stoves.



Sincerely,



Trendy Woodcraft Team